Quote of the Day

“The man who can drive himself further once the effort gets painful is the man who will win.”

Roger Bannister

 

Thought for the Day

The amount of self-proclaimed experts that exist in social media is exasperating me. However, while many have sage advice there are many charlatans. I speak of the ridiculous “get rich quick” or the listen to me because it works. There is no silver bullet in life. Stop following those that claim success so quickly. If they were that successful they would be busy with clients not placing numerous posts on Twitter, Facebook and Linkedin.

 

Best Practice for the Day

Stop following the “Get Rich Quick artistry. If you truly want success then follow the examples of those that you know are successful. Drive yourself to meet and greet those that make the money you desire, have the life you want and became who they wanted to be. Those that are successful want to teach and mentor. Make a list of three to five people you desire to meet, send them a letter, make a phone call but do something. Remember it is the person in the mirror you must face each day.

 

© 2009. Drew Stevens PhD. All Rights Reserved.

 

 

Quote of the Day

Knowing others is intelligence; knowing yourself is true wisdom. Mastering others is strength; mastering yourself is true power.

~ Lao-tzu Quotes from Tao te Ching

 

Thought for the Day

During times of recession the first item cut from any organization’s budget is training and development. Moreover during this recession, I have seen a complete shift even from individuals forgoing training. However, I still get emails, view the social groups of chiropractors stressing because they are not making budget. My belief, stop making so many damned excuses and get back to basics. If you want to succeed stop fighting the system and begin to reinvent and reinvest in your self. If you want success, make go after it. Even the elite athlete during a slump returns to basics and rudimentary training. Constant repetition and investment returns athletes to the field of play.

Best Practice for the Day

1. Begin to invest in yourself. In my seminar I always use the line that the very first customer is you. You must believe in your abilities. The power of self-mastery will be evident in your posture and tone.
2. Invest in a new sales book or sales audio. Learn a new technique and use it.
3. Stop listening to too much advice. Find the one or two you resonate with for consistency.
4. Do something everyday to learn. Reading, writing, etc are all helpful to improve over the course of 30 days.
5. Stop procrastinating. Pondering only leads to move wasted time.
6. Forget the silver bullet, there isn’t any. Too many look for shortcuts in today’s electronic society. Love what you do and do it well then it is not work.
7. Take advantage of the time. Two things occur during a recession, more time and lower costs. With more time and less investment now is the best time to consider time for you!

 

 

© 2009. Drew Stevens PhD. All Rights Reserved.

 

Drew Stevens PhD works with chiropractors to dramatically accelerate revenue. Dr. Drew is the author of six books including Split Second Customer Service and the soon to be released Ultimate Business Bible. He is also the creator of the Sales Leadership Certificate one of only 14 programs in the United States offering an accredited degree in the profession of selling and has a top ranked podcast called Sales Fitness with Dr. Drew. To book Dr. Drew for a workshop or keynote or to obtain his Secrets of Ultimate Business Success email him today at www.drewstevensconsulting.com/contact

 

Quote of the Day
“Do what you do so well that they will want to see it again and bring their friends.”
WALT DISNEY

Thought for the Day
During a conversation with a dear friend we discussed how the level of customer service seems to have decreased in many organizations. For me that is a huge issue since every business is in business to acquire and retain customers. Rudeness, disrespect and professional lack have no place in business otherwise there will be no business. If you truly desire to outgain and outpace your competition ensure you and your employees provide lasting customer service.

Best Practice for the Day
There are four things to ensure quality customer service daily:
1. Ensure all employees know your clients and greet them by first name.
2. Send thank you cards after visits by personally writing and signing them.
3. Seek testimonials from clients, the desire to tell you the value provided illustrates their support for your business.
4. Often misunderstood customer service is an internal function too. Employees must service each other well as their morale is the lynchpin to the outside world. Hire correctly and ensure all have passion for your business.

© 2009. Drew Stevens PhD. All Rights Reserved.

Drew Stevens PhD works with chiropractors to dramatically accelerate revenue. Dr. Drew is the author of six books including Split Second Customer Service and the soon to be released Ultimate Business Bible. He is also the creator of the Sales Leadership Certificate one of only 14 programs in the United States offering an accredited degree in the profession of selling and has a top ranked podcast called Sales Fitness with Dr. Drew. To book Dr. Drew for a workshop or keynote or to obtain his Secrets of Ultimate Business Success email him today at www.drewstevensconsulting.com/contact

To outgain and outpace your competition invest in customer service. Ultimate Business Success Tip http://bit.ly/2vSRlI

59 Days remain to the end of the year. Are you making a new future or simply bitching about the past. Excuses do not make dreams come true, actions do!

Consumers fear because of the unknown. Things are getting better and you simply need to light the way. Read more here: http://ping.fm/FwsrV

Quote of the Week
Life is about not knowing, having to change, taking the moment and making the best of it.,without knowing what’s going to happen next. Delicious ambiguity.
-Gilda Radner

Thought of the Week
Selling like most business places you on a physical and emotional roller coaster daily. There are a myriad of issues and things to learn. However If you look at each opportunity as a true learning opportunity and not as a method to castigate yourself future sales will go better. Avoid the peaks and valleys of the roller coaster, learn daily.

Best Practice of the Week
Buy a journal and take notes of what works well and what does not during the week. List the resources you need to get better and invest in them. Do not delay, procrastinators only fall further behind.

©2009. Drew J. Stevens Ph.D. All rights reserved.

Organizations exist for one reason, the client. Consistency of delivery is increased from learning gained at customer contact.

Opportunity will come to you if you focus on what can be of the future- not the past. What is behind you is not important, more at: http://ping.fm/mneO6

Many professionals discover interesting and far-flung methods to profess their expertise among the world. Many find interesting methods to prey upon consumers offering instant methods of success. Techniques offered include pitching useless products that offer little return but promise huge earnings. Unfortunately in the age of the Internet, many desire instant rewards without wanting to work. Our nation and the backbone of innovation formulated from the perspiration of others.

Many professionals today want instant rewards for less labor. While no job should be tremendously laborious, effort, perspiration and desire are imperative. With few shortcuts, business operations not only starting strong but finishing the race. There are too many that start quick, but do not know how to get to the finish line. Which is more important to you, starting strong or finishing the race?

©2009 Drew J. Stevens Ph.D. All rights reserved.